The Guide To Conflict Resolution In The Workplace
The Guide To Conflict Resolution In The Workplace We all come across various conflicts in our day-to-day lives. Conflict resolution is nothing but the process of resolving a dispute between two or more people Conflict resolution is crucial(important) to maintain a productive and motivated workforce . A leader must develop this set of skills to maintain peace and harmony in the workplace, few examples to help you understand conflict resolution skills : Empathy: Empathy helps you to understand a person even when you disagree with a situation or an argument Active Listening and Communication: You must genuinely hear them out and not think about how you’re going to respond. Forgiveness: The willingness to forgive coworkers and staff for their mistakes is vital for conflict resolution. Impartiality: Practicing equality is crucial while resolving conflict in the workplace. one process or method for conflict resolution because it depends on aspects like: · ...