Interpersonal skills
Interpersonal skills are the behaviors and tactics a person uses to interact with others effectively Internal personal communication is a process by which people exchange information through verbal and non verbal messages. Interpersonal skills also includes: Ability to listen and understand Problem solving Decision making Personal stress management List of interpersonal skills includes: Verbal communication :What we say and how we say Non verbal communication: What we communicate without words,body language Listening skills :How we interpret both the verbal and non verbal messages sent by others Negotiation:Working with others to find a mutually agreeable outcomes. Problem solving :Working with others to identify,define and solve problems Decision making :Exploring and analyzing options to make sound decisions Assertiveness :Communicating our values,ideas,beliefs,opinions,needs and wants freely.