Interpersonal skills


Interpersonal skills are the behaviors and tactics a person uses to interact with others effectively

Internal personal communication is a process by which people exchange information through verbal and non verbal messages.

Interpersonal skills also includes:

      *      Ability to listen and understand

*      Problem solving

*      Decision making

*      Personal stress management

 List of interpersonal skills includes:

*      Verbal communication:What we say and how we say

*      Non verbal communication:What we communicate without words,body language

*   Listening skills:How we interpret both the verbal and non verbal messages sent by     others  Negotiation:Working with others to find a mutually agreeable outcomes.

*    Problem solving:Working with others to identify,define and solve problems

*   Decision making:Exploring and analyzing options to make sound decisions

*  Assertiveness:Communicating our values,ideas,beliefs,opinions,needs and wants freely.

11 tips to improve interpersonal skills:

1.Set the ground for respectful communication

2.Work on your attitude

3.Have reasonable expectations

4.Choose the right time and place

5.Watch your body language ,have an open demeanor

6.Actively listen and respond periodically

7.Avoid hot words,over dramatization,blaming,guilt induction and past events

8.Choose to behave assertively,avoid being aggressive

9.stay focus on the issues.

10.Reflect upon the interaction and get ready to keep developing the relationship

11.Be ready to change and keep exploring continuously.

 

                                                      
     




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